Our network failure occurred from 4:30 am to 8:00 am on August 27.
Currently, the fault has been recovered and returned to the normal state, but for the customers who contacted us through our service or email etc. within the time of the fault occurrence, regarding the contact during this period, It seems that it was received late, but I am very sorry, but I would appreciate if you could contact us again just in case.

In addition, to all of you who have transactions with us, our business system was also stopped during this time, so we apologize for not being able to communicate and we would be grateful if you could confirm.
弊社としましては、現在この障害発生時間後において通常にきちんと戻っているのか、確認しているところでございます。また、不具合があれば弊社HPでお知らせして参ります。

We apologize for any inconvenience this time.

Contact information
Marketing Group Public Relations Group
森下・鈴木　03-5276-5185