Corresponding model

EQモデル: EQS / EQE / EQC / EQA / EQB
プラグインハイブリッドモデル: A 250 e / A 250 e sedan /
E 350 e Sports / E 350 de Sports / S 580 e 4MATIC long /
GLC 350 e 4MATIC / GLC 350 e 4MATIC Coupe /
EQE SUV / EQS SUV

Four reasons to choose

Mercedes-Benz Japan
Installation company recommended by

Our company is the only one recommended charging facility in Japan market.

The installation result is No.1 in Japan※1
Nationwide correspondence is possible※2

We promise reliable construction based on the installation experience of more than 40,000 items.

※ 1 Research by our company
※ 2 Excluding remote islands

24 hours 365 days
Safety support and long term construction guarantee

After service after-sales service, our call center will receive 24 hours 365 days. The construction guarantee is also safe with 5 years. (Partial construction)

Customer information
Thorough management and advanced care

Important customer information will be strictly managed with electronic data based on the personal information protection policy.

Product Line

Charging with cable of charging equipment

Mercedes-Benz Wall Unit for Charging Home

A Mercedes-Benz genuine wall-mounted type ordinary charger.
Please purchase the wall unit Home at the sales company

Standard construction price (standard construction cost only, not including the main unit)

154,000Circle

Charging with in-vehicle cable

EV exclusive outlet

It is a dedicated outlet for electric vehicles that features high operability and long life design.
You can choose from four colors (white silver, champagne bronze, white black).

Standard construction price (tax included including charging equipment)

126,500Circle

About additional costs

If the following work is required as a result of the installation location survey, a separate fee will be charged.

*The amount may vary depending on the condition of the house

Work content cost(tax included)

Contract change application

Expenses for which our company will perform the application procedure when changing the contracted capacity of electricity

16,500

Replacing the main line

Cost of changing the main line when changing the contracted capacity of electricity

Less than 10m

49,500

10m or more

66,000

Replacing the main switch

The cost of replacing the ELB when changing the contracted capacity of electricity

40A-60A

27,500

75A-100A

38,500

Replacing the distribution board

Change from single-phase two-wire system to single-phase three-wire system

38,500

Additional wiring

Work every 1m beyond 10m

CV-VVR
2.6mm ・ 5.5sq

1,210

CV 8sq

1,650

CV 14sq

2,970

Buried pipe

Construction cost per 1m

1,980

Laying the earth wire

Cost of grounding to another place when the distribution board does not have a ground terminal

6,050

Wall penetration

① The cost of penetrating the wall hole for a special wall
Example) In case of reinforced concrete construction
② X-ray survey cost

12,100

165,000

Installation of SW at hand

Countermeasures against power theft of outlets

14,300

Contents of standard construction

Flow from application to installation

  • STEP 1 Application form input
  • STEP 2 Installation location survey
    Schedule adjustment
  • STEP 3 Site survey
  • STEP 4 Placing an order
    ※1
  • STEP 5 Schedule adjustment
  • STEP 6 Installation
  • STEP 7 Payment※2

※ 1 We will place orders for installation from the URL that arrives at your email address.
※ 2 Please choose from the following three payment methods, please tell the staff at the time of the field survey.
Personal information to be stated in the application and required documents, and furthermore, the data of shooting taken by us for the confirmation and management of work execution and work quality etc,Privacy policyWe will manage it appropriately based on.

How to apply

Sales store

Brochure handover · explanation

I will explain about delivery and installation of the pamphlet at the store.

Customer

Survey of installation location from the Web
Application

Installation place Survey applicationApplication formThank you.

About payment method

You can choose from three payment methods. Credit payment is also available with JM installation.

  • Transfer
    Please transfer within 7 days to the designated account described in the invoice. The transfer fee will be borne by the customer.
  • pay by a credit card
    • Credit payments can only be made to the credit card of the person who received the installation contract.
    • The following credit cards can be used.
  • credit
    • It is available only to the person who received the installation contract. (Not under the age of 20)
    • Corporate customers are not available.
    • Please place an order after the screening of the credit company.
    • Credits will be a contract with Cedina Co., Ltd. under which we have a merchant contract.
    • How much is the credit interest and the number of paymentsHereplease look at

After-sales service
We will receive it at the call center

JM Call Center
( EV · PH EV only)
0120-81-7048(24時間365日)

When inquiring, it is stuck in the distribution boardAfter-sales service stickerMentioned inPlease give me a 9 digit construction number
We will check the customer's installation history and respond promptly.

※ From 9 o'clock to 18 o'clock inquiries. From 18 o'clock to 9 o'clock the reception will be accepted only for after-sales service.

After-sales service sticker

FAQ

How do I apply for installation?

Please apply from "Application for installation work here" at the bottom of this page.

Can we apply even if it is installed other than a detached house, such as a corporate office?

You can apply. However, the installation basic construction price in this pamphlet is not applicable.
Estimate according to the results of installation site survey.

I live in a condominium now. Please tell me the measures to install the charger

管理組合による設置の議決が必要になります。管理組合に相談ください。なお、JMは分譲マンションへの充電設備設置を検討する管理組合様の応援する 「設置支援検討サービス」(有償)を提供しています。�
Consultation is free, so please apply from our website.https://www.matabee.com/service/phv/

Is the estimate free?

Estimates are free if you apply for installation in a detached house during a vehicle negotiation with a sales company or after a vehicle contract.
Estimates other than the above are charged.

How do you decide the schedule for site survey and installation?

Our website (https://www.matabee.com/), We will call you from our staff and ask the customer's convenience, we will schedule the schedule.

How long will it take from application to installation completion?

Approximately two to three weeks of time will be taken from the time you accept the application until the installation is completed.
However, depending on survey results, or when changing contract capacity of electricity, more time may be required.

What is the time required for installation site survey and installation?

Approximately 1 to 2 hours for installation site survey, about 4 hours 30 minutes to installation about 6 hours 30 minutes is required.
Please stay at home while setting up.

Can I use an existing universal outlet?

A dedicated circuit and a dedicated outlet are required to charge an electric vehicle, so a general-purpose outlet can not be used.

Is there a need to change the "contracted capacity of electricity" linked to the current power company etc.?

If other appliances (such as a refrigerator) are always used at the same time as charging an electric car, the amount of electricity used for charging + household appliances will be required.
If this amount of electricity exceeds the contract capacity, the circuit breaker breaks down and it becomes inconvenient to live, so it is necessary to change the contract for the excess capacity.

Do you do the decided construction day even if it rains?

As a rule we will do construction in the rain. However, if the weather is to remarkably degrade the quality of construction during outdoor construction, we will suspend the work and wait for the weather to recover, or we will set up the construction date again.

Click here to apply for a quote

Specifications, prices, designs, and service contents are subject to change without notice.